Complaints and Speak Up

General complaints and speak up

At Trans-Oil Group of Companies, we value open communication and are committed to addressing any concerns or grievances promptly. If you have a grievance, concern or suggestion regarding our sustainability practices, we encourage you to voice them and engage with us in an open dialogue. Your input is crucial in our commitment to improving and advancing sustainable initiatives within our organization. Together, we can work towards a more environmentally conscious and responsible future.

Please, submit your grievances, concerns and any relevant suggestions using the on-line form below or download our “Grievance form” attached, or via phone, e-mail or in person at:

Trans-Oil Group of Companies

Telephone: +373 22 889 300

Fax: +373 22 889 301

E-mail: office@transoilcorp.com

Address: Address: 27 Lev Tolstoi str. MD-2001 Chisinau, Republic of Moldova

All submissions will be reviewed confidentially and we will strive to respond within 5 working days. We are dedicated to resolving issues fairly and transparently, ensuring the best outcomes for all stakeholders.